Frequently asked questions

Questions and answers are below. If you are not finding what you need feel free to send us a note to:

Yes. Valcre offers unlimited support by live chat, phone and email. We’re here to help you every step of the way. Valcre is available for live chat Monday through Friday from 9 am to 8 pm ET, and on the weekends from 9 am to 6 pm ET.

Valcre accepts all major credit cards, ACH and wire transfers.

Yes. We never collect your credit card details. Your credit card details are stored only by Chargebee, Valcre’s third-party invoicing service.

Yes. If you cancel your subscription we can provide you a backup of your data.

In order to use Valcre’s Microsoft Office® templates and add-ins, you will need to be running Office on a Microsoft Windows®-compatible computer.

Currently Valcre covers 16 property types including: office, retail, industrial, land, multifamily, affordable, LIHTC, mixed-use, religious facilities, self-storage, quick serve restaurant, C-store / gas station, manufactured housing community, eminent domain and hospitality.

Yes. Valcre Mobile app works on both iOS and Android, including iPads and tablets.

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Schedule a demo and we’ll show you how Valcre can save you valuable time every day.

We’re looking forward to working with you.